Secure Payment

At Grilket, the safety and security of your personal and payment information is our highest priority. We use industry-leading technology and procedures to ensure that every transaction you make is completely safe.

 

1. Data Encryption (SSL/TLS)

 

Our website is protected by Secure Sockets Layer (SSL) technology, which creates an encrypted link between our web server and your browser. This technology is essential for keeping sensitive information secure.

  • How to check: You will see a padlock icon in the address bar of your browser, and the web address will begin with "https://" when you are on our site, especially on the checkout pages.

  • What it protects: This encryption makes it virtually impossible for unauthorized parties to intercept any data transmitted, including personal details, addresses, and payment information.

 

2. Payment Card Industry (PCI DSS) Compliance

 

We adhere to the regulations set forth by the Payment Card Industry Data Security Standard (PCI DSS).

  • What this means: PCI DSS is the global information security standard for organizations that handle branded credit cards from the major card schemes.

  • Our commitment: We utilize certified third-party payment processors (such as Shopify Payments, Stripe, or PayPal—mention your specific providers here if known) that are Level 1 PCI DSS compliant. This means we do not directly store or handle your raw credit card data on our servers, significantly reducing security risk.

 

3. Accepted Payment Methods

 

We accept a variety of trusted and secure payment methods for your convenience:

  • Credit/Debit Cards: Visa, MasterCard, American Express (Processed via secure payment gateway)

  • Digital Wallets: (e.g., Apple Pay, Google Pay - list any you offer)

  • Alternative Payment Methods: (e.g., PayPal, Shop Pay - list any you offer)

All payment information is processed securely through encrypted channels.

 

4. Enhanced Security Measures (3D Secure)

 

For card payments, we implement advanced fraud prevention technology, including 3D Secure (e.g., Verified by Visa, Mastercard SecureCode).

  • How it works: This system provides an extra layer of security by prompting the customer (you) to enter a unique code or verify the transaction with your bank or card issuer during checkout. This ensures the purchase is genuinely being made by the cardholder.

 

5. Privacy and Data Protection (GDPR)

 

The personal data you provide, including your name, address, and email, is handled in strict compliance with UK General Data Protection Regulation (GDPR).

  • Storage: We only collect the minimum amount of data necessary to process your order and ship your goods.

  • Protection: Your information is kept confidential and is never sold to third parties. For full details on how we collect, use, and protect your personal information, please refer to our Privacy Policy page.

 

6. Contact for Security Concerns

 

If you have any questions or concerns regarding the security of your payment, please do not hesitate to contact us before completing your purchase:

  • Email: grilket.shop@gmail.com

  • Phone: +447796613890